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Contact us

Need help with FlashShield? Send an email with your question or feedback.

Email FlashShield

pirmuhammedovbegmuhammet@gmail.com

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Help with a scan

Include your account email, scan ID if available, and a description of what happened. The error message and your browser name can help us investigate. Please don’t email passwords, payment card details, or private video files.

Billing, cancellations, and refunds

You can manage or cancel your subscription from Billing. For a charge you don’t recognize or a refund request, email us with the payment date and receipt reference. See our refund and cancellation policy for details.

Privacy and other questions

Use the same email for account deletion requests, privacy questions, accessibility feedback, or content concerns. Our privacy policy explains how account information and uploaded videos are handled.