Refunds & cancellation

Monthly subscriptions

FlashShield’s paid plans are digital subscriptions billed monthly in US dollars (USD). They renew automatically until canceled. The price and any applicable taxes are shown at checkout. Plan access is activated after payment is confirmed; no physical product is shipped.

Cancel your subscription

Sign in, open Billing, select “Manage billing,” and cancel in the Stripe billing portal. Cancel before your next renewal to prevent the next subscription charge. Your paid access continues until the end of the current paid billing period.

If you can’t access the billing portal, email us for help. Canceling a subscription stops future renewals; it does not automatically request a refund for an earlier payment.

Request a refund

We review refund requests individually, including duplicate charges, billing errors, and technical problems that prevented you from using a paid service. Contact us promptly so we can investigate. A refund is not guaranteed unless required by applicable law.

Email pirmuhammedovbegmuhammet@gmail.com with:

• The email address on your FlashShield account.
• The payment date, amount, and receipt or invoice reference.
• A brief explanation of the issue, including a scan ID if relevant.

Do not send your password or full card details. If a refund is approved, it is returned to the original payment method through Stripe. The time it takes to appear depends on your payment provider.

Your consumer rights

This policy does not limit any refund, withdrawal, or other consumer rights you have under applicable law. Where those rights provide greater protection, they take precedence.